Physician Wherever faucets cloud communications supplier Vonage for enhanced telehealth service

Singaporean telehealth firm Physician Wherever has began adopting a video API from US-based cloud communications supplier Vonage to boost its supply of telehealth companies.

Vonage’s communications platform has over 1,000,000 registered builders who’re utilizing its APIs to offer enterprise continuity, distant work, and distant supply of varied companies. It’s totally programmable and permits the mixing of video, voice, chat, messaging, conversational commerce, AI, and verification into current merchandise, workflows, and methods.


Final yr, DA reported that its video consultations grew 4 occasions after a yr whereas the variety of physicians on its platform expanded by 70%. At current, its telehealth platform is being utilized by round 2.5 million customers and three,000 normal practitioners and specialist docs throughout Southeast Asia. 

“Prime quality, uninterrupted video companies are important for us to boost our platform’s buyer expertise and ship well timed medical consideration to our quickly increasing consumer base,” mentioned DA CEO Lim Wai Mun.

To satisfy the rising demand for digital well being companies, the corporate selected to undertake Vonage’s video API to boost its video capabilities to offer medical recommendation and ship supervised self-swab COVID-19 checks over video consultations.

“We’re assured of strengthening our tech capabilities by the mixing of the Vonage Video API, permitting us to serve our prospects in a well timed and efficient method,” Lim mentioned.


By way of its video API, telehealth suppliers can present “instantaneous” medical consultations, mentioned Sunny Rao, Vonage’s SVP for International Gross sales.

Over the previous years, Vonage has powered the telehealth capabilities of Asia-Pacific healthcare suppliers. 

In February this yr, Australian telehealth agency Visionflex embedded Vonage’s video APIs on its telehealth platform and telehealth gadgets to supply high quality audio and video connections.

Queensland-based aged care supplier Feros Care has additionally tapped Vonage to energy its digital social centre which conducts real-time live-streamed healthcare actions for greater than 600 members throughout the nation. 

Two years in the past, Insung Data, a healthcare options developer in South Korea, built-in Vonage’s video APIs into its telehealth gadgets for improved communications.


​​”The demand for digital well being companies continues to surge in Asia-Pacific with the market anticipated to be value $326 billion by 2030. Sufferers count on to have entry to digital well being instruments – a behavioural change that has been accelerated by the pandemic. To satisfy this rising digital well being demand, healthcare suppliers have to undertake reliable and strong platforms to allow quick and efficient telehealth supply,” mentioned Rao.


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